TERMS OF SERVICE

Effective Date: 07/15/2024

Welcome to Empower Wellness Spa. By accessing or using our website, services, and products, you agree to comply with and be bound by the following Terms of Service (“Terms”). Please review these Terms carefully. If you do not agree to these Terms, you should not access or use our website or services.

1. Acceptance of Terms

By accessing or using our website and services, you agree to be bound by these Terms, as well as our Privacy Policy, which is incorporated by reference into these Terms. If you do not agree with these Terms, you must immediately discontinue use of our website and services.

2. Services

Empower Wellness Spa provides wellness and spa services, including but not limited to therapeutic treatments, wellness programs, and related products. The services and information provided on our website are for informational purposes only and should not be considered medical advice.

a. Medical Disclaimer:

Our services are not intended to replace professional medical advice or treatment. Please consult your healthcare provider before participating in any of our wellness programs or treatments.

3. User Responsibilities

As a user of Empower Wellness Spa’s website and services, you agree to the following:

  • You will provide accurate and up-to-date information when required (e.g., during booking or purchasing services).
  • You will not use our website or services for any unlawful purpose or in violation of these Terms.
  • You agree to respect the privacy and rights of other users, as well as our staff and service providers.

4. Bookings and Payments

a. Booking Policy:

Appointments for wellness treatments can be booked through our website, by phone, or in person. You are responsible for arriving on time for scheduled appointments.

b. Payment:

Payment for services is due at the time of booking or immediately following the service, depending on the service agreement. We accept payments through cash, credit/debit cards.

c. Cancellation Policy:

  • 24-hour Cancellation: We request at least 24 hours notice for any appointment cancellations or rescheduling.
  • Late Cancellation Notice: Cancellations made within 24 hours of your appointment time will in cur 50% charge of the scheduled service.
  • Late Arrivals: If you arrive late for your appointment, your session may be shortened to ensure we remain on schedule for the next client. The full session fee will still apply.

5. Refund Policy

Refunds for products or services are offered at the discretion of Empower Wellness Spa and are subject to our refund policy. Services are generally non-refundable once rendered.

6. Intellectual Property

All content on this website, including but not limited to text, images, logos, graphics, videos, and service descriptions, is the intellectual property of Empower Wellness Spa or its licensors. Unauthorized use, reproduction, or distribution of this content is strictly prohibited.

7. User-Generated Content

Users may have the opportunity to post reviews, comments, or feedback about their experience with Empower Wellness Spa. By submitting such content, you grant Empower Wellness Spa a non-exclusive, royalty-free, perpetual license to use, display, modify, and distribute that content.

You agree not to post content that is offensive, defamatory, illegal, or otherwise inappropriate. Empower Wellness Spa reserves the right to moderate, edit, or remove any content posted by users at our discretion.

8. Limitation of Liability

To the maximum extent permitted by law, Empower Wellness Spa, its directors, employees, and affiliates will not be liable for any damages or losses arising out of or in connection with the use of our website or services. This includes, but is not limited to, any direct, indirect, incidental, punitive, or consequential damages.

a. No Warranty:

Our services and website are provided “as is” and “as available.” We make no warranties, express or implied, regarding the quality, accuracy, or reliability of our services or content.

9. Third-Party Links

Our website may contain links to third-party websites for your convenience. We are not responsible for the content, privacy practices, or services provided by third-party sites. You access these sites at your own risk.

10. Termination of Service

We reserve the right to suspend or terminate your access to our website and services at any time, for any reason, without notice or liability.

11. Governing Law

These Terms will be governed and construed in accordance with the laws of the state of California, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of our website and services will be resolved exclusively in the courts of California.

12. Changes to These Terms

Empower Wellness Spa reserves the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting on our website. Your continued use of the website or services following any changes constitutes your acceptance of the revised Terms.

13. Contact Information

If you have any questions about these Terms, please contact us at:

Empower Wellness Spa
16101 Ventura Blvd. Ste. 130, Encino, CA 91436
Phone: (818) 208-9052
Email: in**@em****************.com